Return, Refund & Cancellation Policy

Return Eligibility:

1. Beekeeping equipment — non-returnable and non-refundable.

2. Honey products — returnable only if damaged, leaking, or tampered with during delivery.

3. Livestock & training services — non-returnable and non-refundable.
    

Return Process: To initiate a return, email info@honeyday.in or WhatsApp us at +91 96060 52277 with your Order ID and clear images of the issue. Return approvals are granted after verification within 2 working days.
 

Refunds: Refunds are processed within 5–7 business days to the original mode of payment. Partial refunds for B2B or bulk orders are considered on a case-by-case basis.
 

Shipping Charges: Shipping charges are non-refundable unless the item received is defective or incorrectly shipped.
 

Exemptions: Returns are not accepted for customised or made-to-order products, or for bulk corporate/B2B orders that are governed by pre-agreed terms.
 

Order cancellations: We do not accept order cancellations once an order has been placed. Please review your order carefully before confirming.
 

Contact: For return or refund assistance, email us at info@honeyday.in or call +91 96060 52277.